Last updated: January 2026

Hiya Baji Privacy Policy – Our Commitment to Protecting Your Data

Your personal information is a trust you place in us. Find out exactly how every piece of your data is stored and protected at hiya baji.

AES-256
Encryption
Never Sold
Your Data
SSL/TLS
Secure connection
24/7
Data Monitoring

Overview: This privacy policy explains Hiya Baji What data we collect, why we collect it, and how we keep it secure. Your trust means everything to us.

1 Introduction

Hiya Baji (hereinafter referred to as "we", "us", or "the platform") takes your privacy very seriously. This privacy policy explains what happens when you Hiya Bajiwhen you use the website or app, what data we collect, how we use it, and how we keep it secure.

By registering or using our platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

This privacy policy, together with our Terms & Conditions forms a complete legal framework. We encourage you to read both documents together.

2 What data we collect

Hiya BajiTo deliver our services, we collect certain necessary information. This data is gathered either directly from you or automatically.

Directly Provided Information:

Data Type Example Why It's Collected
Identifying Information Full name, date of birth Age & Identity Verification
Contact Information Mobile number, email Account communications & OTP
Financial Information BKash/Nagad number Deposit & Withdrawal
Identity Document NID or Passport Copy KYC verification (where applicable)
Transaction details Deposit, bet & win history Account records & security

Automatically collected data:

  • IP address & device type (phone/tablet/computer)
  • Browser type and operating system
  • Usage time and session information
  • Page visit history & click patterns
  • Device identifier (for mobile app)

Please Note: We never collect or store your password, bank PIN, or card CVV. If anyone asks for this information, it is fraud.

3 Purpose of Data Use

Hiya Baji Your data is used only for specific, necessary purposes. We never use your information unnecessarily or in any way that could harm you.

  • Account creation and management: To complete your registration, verify logins, and secure your account.
  • Financial transactions: To process deposits, send winnings, and maintain transaction records.
  • Identity Verification: Age verification, fraud prevention, and anti-money laundering.
  • Customer support: Using your information to resolve your issues quickly.
  • Relevant offers: To keep you informed about promotions and bonuses tailored to your preferences.
  • Platform Improvements: Analysing feature usage to improve and enhance our services.
  • Legal obligations: Retaining data as required to meet regulatory obligations.
  • Security Monitoring: To detect and prevent suspicious activity.

4 Data sharing policy

Hiya Baji Your personal data is never sold or handed over to advertisers. However, it may be shared with trusted third parties in the following limited circumstances:

Limited Data Sharing Circumstances:

  • Payment Processor: Approved payment gateways including bKash, Nagad, and Rocket – for transaction processing only.
  • KYC Partner: Approved technology provider for identity verification.
  • Technology Services: Cloud hosting and cybersecurity provider.
  • Legal authorities: Under a court order or valid request from a government regulatory authority.
  • Business Transfer: In the event of a company sale or merger, you will be notified in advance.

We have strict confidentiality agreements with every third party. They are not permitted to use your data for their own purposes.

Guarantee: Hiya Baji We never sell or lease your data to marketing companies, advertising networks, or any third party for commercial purposes.

5 Cookies policy

Hiya Baji's website and app use cookies and similar technologies to enhance your browsing experience and save you from logging in repeatedly.

Cookie Types:

  • Essential cookies: To maintain your login session and ensure security. Disabling these will prevent the platform from functioning properly.
  • Functional Cookies: To remember your preferred language and notification settings.
  • Analytics Cookies: To understand which pages are visited most – completely anonymous.
  • Security Cookies: To detect bots and fraudulent activity.

You can manage cookies from your browser settings. However, disabling essential cookies will prevent you from logging into your account.

6 Data Retention & Period

We retain your data only for as long as necessary. Once the retention period expires, your data is securely deleted.

Data Type Retention period Reason
Account information For the duration of active account To provide our services
Transaction Records 7 years Legal Obligations
KYC Documents 5 years after account closure Regulatory Requirements
Customer support chat 2 years Dispute Resolution
Log & Session Data 90 Days Security Monitoring

If you request account deletion, we will permanently remove all data that is not legally required to retain within 30 days.

7 Security Measures

Hiya Baji We follow the highest industry standards to protect your data. Our security infrastructure is secured across multiple layers.

  • Encryption: All stored data is protected with AES-256 encryption – military-grade technology.
  • Secure Connection: All data on the website and app is transmitted using the TLS 1.3 protocol.
  • Two-Factor Authentication: Enabling 2FA on login provides an extra layer of security.
  • Regular Audits: Regular security audits are conducted by independent third parties.
  • Suspicious activity alerts: You will be immediately notified via SMS/email if any unusual login or transaction is detected on your account.
  • Data Center Security: Our servers are housed in ISO 27001-certified data centers.

Your Role: Use a strong password, never share your OTP with anyone, and report anything suspicious to us immediately. Security is a shared responsibility.

8 Your Data Rights

Hiya BajiYou have full control over your personal data on. You can exercise any of the following rights at any time.

Your Controls

Your Rights Over Your Data

Hiya Baji believes you own your personal data. These rights exist for you.

Right to access

You can request a copy of all the data we hold about you. We will provide it within 30 days.

Right to rectification

You can request corrections to any inaccurate or outdated information. Just reach out to Support.

Right to Deletion

You can request account closure and deletion of your data. Everything will be removed except where legally required.

Right to Portability

You can request a download of your data in a standard file format.

Right to restrict processing

You can request that we stop using your data for certain purposes, such as opting out of marketing messages.

Right to Lodge a Complaint

You can report any suspected breach of our privacy policy directly to us or to the relevant regulatory authority.

9 Protection of Minors' Data

Hiya Baji Strictly not for users under 18. We do not knowingly collect any data from minors.

Date of birth is verified at registration. If there is evidence that a minor has created an account using false information, that account will be immediately closed and all collected data will be permanently deleted.

If you are aware that a minor is using our platform, please contact us. We will take immediate action.

10 Changes to the privacy policy

This privacy policy may be updated from time to time to reflect changes in technology or applicable laws. In the event of any significant changes, we will:

  • We will send a notice to your registered email
  • Updated policies will be shown upon logging into the platform.
  • The last updated date will be shown at the top of the page

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, you always have the right to close your account.

11 Contact & complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@hiyabaji.app
  • Live Chat: Available 24/7 — log in to the platform to access
  • Response time: We will respond to your request within 72 hours.

We take every complaint seriously and work to resolve it as quickly as possible.

Why Hiya Baji Is Trusted

What Makes Our Privacy Protection Stand Out

Hiya Baji is committed to protecting your data — not just in words, but in action.

Military-Grade Encryption

All your data is secured using AES-256 encryption, one of the strongest encryption standards in the world.

Data Is Never Sold

Hiya Baji does not sell your personal data to any third party. Your data is used solely to serve you.

Marketing Opt-Out

If you'd rather not receive promotional messages, you can easily opt out at any time from your account settings.

Local data protection

Data belonging to users in Bangladesh is stored and managed in compliance with local and regional data protection laws.

Take Control Yourself

From your account settings, you can control which notifications you receive, what information is displayed, and what gets deleted.

Regular security audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities found are resolved immediately.

Join Securely

Your data is safe — join hiya baji today!

Your data is completely safe under Hiya Baji's strict privacy policy and military-grade protection. Join over 500,000 trusted members in Bangladesh today.

18+ | Play Responsibly | Your Data Is Secure

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