Hiya Baji Terms & Conditions – Full Version in Bengali

1 Introduction & Acceptance

Hiya Baji (hereinafter referred to as "the Platform", "we", or "us") is an online gaming and betting service provider based in Bangladesh. These Terms & Conditions Hiya Baji and serves as a legally binding agreement between the platform and its users ("you", "member").

By using our website or app, creating an account, or accessing any of our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Hiya Baji reserves the right to update these Terms & Conditions at any time. Any changes will be communicated to you via your registered email or app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Eligibility & Age Requirements

Hiya BajiTo open an account and use our services on , you must meet the following eligibility requirements:

• You must be at least 18 years of age.
• You must be legally eligible to participate in online gaming activities.
• You may only hold one account registered in your own name.
• You are not a resident of any restricted region or country.
• You are using the platform voluntarily and of your own accord.

Hiya Baji We are committed to protecting minors from gambling. If any member is found to be under 18, their account will be closed immediately and all associated transactions will be voided. We reserve the right to request proof of age at any time.

3 Account Registration

Hiya BajiWhen registering with , you are required to provide accurate and complete information. Accounts created with false or incomplete details may be closed at any time.

What you need to register:

• Full legal name (as it appears on your national ID or passport)
• An active mobile number (Bangladeshi SIM)
• Valid email address
• Date of birth (confirming you are 18 or older)
• Preferred payment method details

Account Security:

You are responsible for keeping your account password and login credentials confidential. Sharing your account with anyone else is not permitted. If you suspect any unauthorized access to your account, please notify our support team immediately. Hiya Baji will never ask you for your password.

Each member may hold only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any accumulated bonuses may be forfeited.

4 Deposits & Payments

Hiya BajiDepositing at is completely safe. We support the most popular payment methods in Bangladesh.

Accepted Payment Methods:

• BKash, Nagad, Rocket (Mobile Banking)
• DBBL, Dutch-Bangla Bank Card
• Online Bank Transfer
• Approved Payment Gateways

Deposit Rules:

• Minimum deposit: ৳500
• Maximum single deposit: ৳1,00,000
• Deposits are generally instant – if a deposit fails, it is resolved within 30 minutes
• Deposited funds may only be used for gaming purposes
• Depositing from a third-party account is strictly prohibited

5 Withdrawal Policy

Hiya BajiWithdrawing your winnings from is simple and fast. Our withdrawal process is fully transparent and secure.

Withdrawal Conditions:

• Minimum Withdrawal: ৳300
• Maximum daily withdrawal: ৳5,00,000
• Withdrawals are only available from verified accounts
• Standard processing time: 3–15 minutes
• During peak hours, processing may take up to 24 hours

KYC Verification:

For your first large withdrawal, you may be required to complete KYC (Know Your Customer) verification by submitting a copy of your national ID or passport. This is done solely to protect the security of your account.

To withdraw bonus funds, you must meet the applicable wagering requirements. Each bonus has its own terms, which are detailed on the promotions page.

6 Bonuses & Promotions

Hiya BajiBonus and promotion offers are specially designed for members. However, each offer comes with its own terms that must be followed.

General Bonus Terms:

• The welcome bonus is available to new members one time only
• Bonus funds cannot be withdrawn directly – withdrawals are only permitted after a specified wagering amount has been met
• Wagering requirements are typically 10–30x the bonus amount
• Bonus offers are valid for a limited time – bonuses will expire once the deadline passes
• Claiming bonuses across multiple accounts from the same household or IP address is prohibited
• Hiya Baji Reserves the right to modify or cancel any bonus offer

7 Betting Rules

Hiya BajiThere are a few general rules to follow when betting on . These rules are in place to ensure fairness and transparency on the platform.

• Once a bet is confirmed, it cannot be changed or cancelled
• Bets recorded at incorrect odds due to a system error may be voided
• If an event is cancelled or suspended, the stake for that bet will be refunded
• If your connection drops during live betting, the last confirmed bet will remain valid
• Any attempt at match fixing or gaining an unfair advantage will result in permanent account closure
• Arbitrage betting and any other form of system abuse are strictly prohibited

Casino games use RNG (Random Number Generator) certified technology, ensuring every outcome is completely fair and verifiable.

8 Prohibited Activities

The following activities Hiya Bajiis strictly prohibited on our platform, and violations may result in permanent account closure:

• Money laundering or illegal financial transactions
• Creating an account using another person's identity
• Operating Multiple Accounts
• Use of bots or automated software
• Exploiting platform system vulnerabilities or glitches
• Colluding to manipulate or defraud the betting system
• Harassing or threatening other members
• Filing fraudulent chargeback claims

Hiya Baji Reserves the right to investigate any suspicious activity and temporarily suspend an account while that investigation is ongoing.

9 Responsible Gaming

Hiya Baji Places the highest importance on responsible gaming. We want our members to enjoy gaming as entertainment, not let it become an addiction.

Our responsible gaming features:

• Setting Limits: Set your own daily, weekly, or monthly deposit limits
• Cooling-Off: Temporarily disable your account for a set period of time
• Self-Exclusion: Option to permanently close your account at any time
• Reality Check: Periodic spending reminders
• Support: If you run into any issues, reach out to our dedicated support line.

If you think you may have a gaming problem, don't hesitate to seek professional help. Visit our Responsible Gaming page.

10 Security & Privacy

Hiya Baji Uses the latest technology to protect your personal and financial data. Our security framework is as follows:

• All data is stored using AES-256 encryption technology
• All transactions are processed through SSL/TLS encrypted connections
• Two-factor authentication (2FA) is available
• Regular third-party security audits are conducted
• Your personal information is never sold to third parties

For details on how we handle your privacy, please see our Privacy Policy Read.

11 Account Suspension & Closure

Hiya Baji reserves the right to temporarily or permanently close an account under the following circumstances:

• Violation of these Terms & Conditions
• Fraudulent or Suspicious Activity
• Providing false information
• Failure to verify your account
• Accounts inactive for an extended period (over 12 months)

If your account is closed, we will notify you of the reason via your registered email. A refund of your remaining balance may be discussed in cases of legitimate closure. However, balances may be forfeited in the event of a rules violation.

12 Dispute Resolution

If you have a complaint or dispute, please contact our support team first. We will do our best to resolve your issue within 72 hours.

Dispute Resolution Steps:

• Step 1: Contact our support team via live chat or email
• Step 2: Escalation to the senior team if not resolved within 72 hours
• Step 3: Arbitration through an independent third party, if required

For any dispute relating to these Terms & Conditions, Hiya BajiThe rules of 's licensing authority shall apply. We are committed to fair and transparent resolutions at all times.